Sorry, while I was here I thought I’d also comment on the slight changes Sirius has made to its online radio interface too.
Now, the Sirius website has always stunk. It takes forever to load, slows down my computer (which is only a year old), and the radio interface is too much for what it needs to do (play an audio stream).
Two recent changes have suggested Sirius is not going in the right direction. One, if you want higher quality online audio, you can get it… but you have to pay for it at $3/mo. Nothing like nickel-and-diming your customers to death.
Two, the radio now has some sort of poor AI that tries to guess when you’re not using it and requires that you stop whatever it was you were doing on your computer and interact with it. I’m finding I have to do this now 2 or 3 times a day. Why?
I have no idea. There’s no mention of this new “feature” anywhere on the radio itself and I can’t navigate the Sirius website to find anything of value. Maybe they just assume that if you’re not actively working on your computer, you have no interest in listening to the radio any more? I think that’s a silly assumption, since the online radio allows me to listen to Sirius whatever I’m doing in the office or at home (not always on the computer).
I believe it’s just annoyance Sirius middle management thought, “Hey, let’s discourage people from using online streaming, because it means we sell less radios.” Whatever.
Sirius, please do away with this new timeout feature. It stinks, is a major annoyance, and not a single customer of yours asked for this or wants it. Find another way to conserve bandwidth, but don’t put the burden on your subscribers!! Thank you.
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